Area9 Lyceum Blog

A conversation with Christopher Lind of Learning Tech Talks

Posted by Nick Howe on Dec 6, 2019 9:30:00 AM

 

Back in the middle of October I sat down with Christopher Lind as part of his Learning Tech Talks. In this wide ranging discussion we dove into the state of the learning industry and the role that adaptive learning can and will play in dramatically improving learning outcomes for everyone. 

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Topics: Adaptive Learning, Corporate E-Learning, Unconscious Incompetence, L&D, AI, Learning Analytics

Pt 2. Incorporating “Refresh” into Your Learning Ecosystem: Ensuring that Knowledge Learned Is Knowledge Retained

Posted by Nick Howe on Oct 9, 2019 7:15:00 AM

The traditional assumption that completing a course generates knowledge and skills that are retained long-term and can be built upon is flawed. The majority of what is studied never makes the transition to long-term memory. Building and maintaining proficiency over time requires “refreshing” by revisiting the material in targeted ways.

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Topics: Adaptive Learning, Unconscious Incompetence, Refresh

Pt 1.“Refresh” As an Adaptive Learning Strategy: Gauging What Learners Learn—and How Much They Forget

Posted by Nick Howe on Sep 27, 2019 6:57:00 AM

 

Even the best instructional strategy will fail if it ignores one basic fact: humans are really good at forgetting things. Good news: reinforcement through deliberate practice solves this problem, and adaptive learning does this automatically.

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Topics: Adaptive Learning, Unconscious Incompetence

Why Searchable Doesn’t Equate to Meaningful: Gaining Automaticity vs. Accessing User-Generated Content

Posted by Area9 on Sep 7, 2018 9:00:00 AM

On the surface it appears to be an easy win: tapping into the knowledge and expertise that exists within a company through user-generated content. Short how-to instructional videos can be cheaply and easily made and uploaded by experts across the company, then be searchable and accessible by every employee.

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Topics: Adaptive Learning, Unconscious Incompetence

Eradicate Unconscious Incompetence to Make Cross-Cultural Training Effective

Posted by Area9 on Jun 11, 2018 9:00:00 AM

Wherever you are in the world, you’ll always be able to find a McDonald’s restaurant. The McDonald’s secret to global popularity can’t be found in any secret sauce: its success is a result of the corporation’s cultural astuteness. Whether serving a market that is predominantly vegetarian, or one that avoids beef, or pork, or enjoys fish, McDonald’s adjusts its menu to the local cultural flavor — to great success. While we aren’t responsible for McDonald’s corporate learning we have to assume that someone at McDonald’s at some time received cross-cultural training.

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Topics: Corporate E-Learning, Unconscious Incompetence

How Adaptive Learning-Based Assessment Improves Compliance for Banks

Posted by Area9 on Jun 8, 2018 9:00:00 AM

A compliance officer needs to understand the laws and regulations regarding their industry, but so do the employees within their company. Without company-wide knowledge of compliance, a company is put at risk for all sorts of noncompliance issues, and faces litigation.

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Topics: Unconscious Incompetence

Training Your Sales Team: The Hardest Part

Posted by Area9 on Apr 25, 2018 9:00:00 AM

Sales training has one goal: train employees to perform in a way that increases revenue through sales - in other words, to have business impact. But traditional corporate training often falls short of this goal. Maybe that’s because learners find the learning content unengaging or the training delivery method inefficient.

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Topics: Unconscious Incompetence

Does Unconscious Incompetence Do Harm to Your Sales Department?

Posted by Area9 on Mar 26, 2018 9:00:00 AM

Before we talk about unconscious incompetence, let’s talk about unconscious competence. Unconscious competence is a fancy way of saying “second nature” and it’s the level of competence that every sales rep should aspire to. When you think of unconscious competence think of the saying “it’s as easy as riding a bike”: once you learn how to do it, it’s a skill that comes naturally to you so you don’t have to think about it.

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Topics: Unconscious Incompetence, Sales Training

The Importance of Safety Awareness Training

Posted by Area9 on Mar 5, 2018 9:00:00 AM

According to the Occupational Safety and Health Administration (OSHA), in 2015 there were 4,836 fatalities in the American workplace. That’s an average of more than 93 deaths a week, and 13 a day.

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Topics: Unconscious Incompetence

How Unconscious Incompetence Affects Graduates and Young Professionals

Posted by Area9 on Jan 10, 2018 9:00:00 AM

As the Boomer generation ages, new workers will be needed to fill empty positions. But what happens to a new hire when the gaps in their knowledge are too big? Mistakes happen and productivity is lost.

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Topics: Unconscious Incompetence

How to Eliminate Unconscious Incompetence in Your Workplace

Posted by Area9 on Dec 20, 2017 9:00:00 AM

Unconscious incompetence is not knowing what you don’t know. And when you take action based on a misperception, it can be hazardous. It’s a problem that affects every industry and every business.

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Topics: Unconscious Incompetence

What Is Unconscious Incompetence & How It Impacts Technical Training?

Posted by Area9 on Nov 22, 2017 9:00:00 AM

We already know that Adaptive Learning is a versatile corporate training tool that can onboard new employees or train an experienced team. But Adaptive Learning is especially helpful for complex technical training (like software programming or laboratory medicine) because it helps uncover unconscious incompetence, something traditional corporate training tools cannot do.

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Topics: Unconscious Incompetence